– Fill out the form below and we will email you a return shipping label. Check your spam folder if you do not see it in within 2 business days…
– You may return the item up to 90 days from the purchase date. All returns must be authorized in advance.
– For Warranty and exchanges when purchased through SoftStartRV directly, and outside of our 90-day return window, contact our tech support team to verify the unit qualifies for an exchange or refund.
– If you purchased through Amazon or one of our Resellers, Distributors or Dealers please use their return procedures.
– For Warranty or exchanges, contact the company you purchased from. They will exchange your unit for a new one. We will then replenish their inventory.
NOTE: We will not issue a refund until the product is returned to us. Kindly allow 10 to 20 days for your refund to appear on your credit card statement. Thanks for your understanding.
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